Overview

Tallia is licensed to a firm, not to an individual. The agreement is made up of an order form - which sets the seats, the term, and the fees - and our subscription terms, with three schedules: service levels, the data processing addendum, and the acceptable use rules. This page describes what those documents say. It is a guide for a buyer or a reviewer, not the contract.

Access and users

We grant the firm a limited, personal, non-exclusive, non-sublicensable, and non-transferable right for its authorised users to access the platform for the firm’s own internal business operations, for the term and within any limits the order form sets.

Each set of credentials is one seat, personal to the user it is issued to, and must not be shared. The firm is responsible for its users’ acts and omissions and for keeping credentials secure. Seats can be added during the term.

Ownership and your data

Your content stays yours. We do not acquire ownership of the questions, documents, or other data a firm puts into the platform. We take only the licence we need to run the service for that firm.

We own the platform and the technology behind it, including everything we develop in providing the service. Nothing in the agreement transfers that, and the firm agrees not to take action adverse to it.

The firm warrants that it has the rights and consents needed to put its content into the platform and to have us process it.

How the platform may be used

The restrictions - no resale, no competing product, no reverse engineering, no benchmarking, no circumventing security - are set out in our acceptable use policy. Breach of them is a material breach of the agreement.

One restriction is worth repeating here: nothing the platform produces may be used to take action, including giving regulated or professional advice, without appropriate prior human review.

AI and what we do not warrant

We warrant that during the term the platform will materially conform to its then-current documentation when used as documented. Beyond that and the other express terms, the platform, the documentation, and everything the platform produces are provided “as is”, and to the fullest extent the law permits we disclaim implied terms as to merchantability, satisfactory quality, accuracy, skill and care, fitness for a particular purpose, non-infringement, and achieving a particular result.

We do not warrant the accuracy or reliability of any output, and we are not responsible for reviewing or verifying it. Tallia is a research tool: neither the platform nor its output is tax, accounting, financial, or any other regulated or professional advice, and neither substitutes for the professional skill and judgment of the firm and its staff. Our AI use policy covers this in full, including our commitment never to train models on customer data.

Fees and credits

Fees, the billing period, and any usage allowance are set in the order form. Where a plan includes credits, the order form states how many, how often they refresh, and the rate for usage beyond them. Fees are exclusive of VAT and other applicable taxes.

Connected applications

A firm may connect its own systems to Tallia - SharePoint, Microsoft Teams, Outlook, and the other integrations we offer. Connecting one is an instruction to us to access data in that application and to share data with its provider, so that the integration works. The firm confirms it is entitled to make that connection.

A connected application is not under our control. We are not responsible for it, for its availability, or for its provider’s decision to change, suspend, or withdraw it, and we disclaim the implied terms that would otherwise apply to it. Its own provider’s terms govern what that provider does with data it receives.

Data protection

Our processor terms are in the data processing addendum, which forms part of every subscription. The third parties that process data on our behalf are listed in our subprocessor list. Personal data we handle as controller in our own right is covered by our privacy policy.

Support and service levels

Technical support, response targets by priority, the availability commitment, and the service credits that apply if we miss it are set out in the service levels schedule to the agreement. We provide it with the terms at contracting, and on request before that - email info@tallia.ai.

Indemnity

We indemnify the firm against damages and costs awarded or agreed in settlement of a third-party claim that its use of Tallia, within the rights the agreement grants, infringes that third party’s intellectual property rights. We ask in return for prompt notice, control of the defence, and reasonable cooperation.

If such a claim arises we may modify the platform so it no longer infringes, obtain the licence needed, or terminate and refund prepaid fees for the unused part of the term. The indemnity does not cover claims arising from the firm’s own breach, from combining the platform with things we did not authorise, from a modification we did not make, from the firm’s own data or systems, from a connected application, from a pilot or beta feature, or from continued use after we have asked the firm to stop.

Liability

Neither party excludes liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not permit to be excluded, and neither caps what it owes under the intellectual property indemnity above or, for the firm, the fees it owes us.

Subject to that, our total aggregate liability under the agreement is capped at 100% of the fees paid in the twelve months before the first event giving rise to the claim. More than one claim does not raise that cap. We also exclude loss of profit, business, revenue, goodwill, anticipated savings and wasted management time, indirect and consequential loss, and loss arising from corruption of data, from the firm’s own breach, or from the firm’s failure to comply with law.

Where Tallia is bought through a marketplace whose standard contract sets a higher floor, that floor applies instead. A negotiated agreement may also set different figures - read it rather than this page.

Term and termination

The initial term and any renewal are set in the order form. Either party may terminate for the other’s material breach that is not remedied, or on the other’s insolvency. On expiry or termination, access ends and customer data is returned or deleted as described in the data processing addendum. Terms that are meant to survive - confidentiality, ownership, liability, and the like - do.

For thirty days after the term ends we keep your data available so you can export it using the platform’s own export tools - unless you have told us to delete it sooner, in which case we delete it. After that window it is returned or deleted as the addendum describes. Outstanding balances fall due within ten business days, access and all licences end, and we disable any connections to connected applications.

Pilots and beta features

Where the order form agrees a pilot period, the firm uses the platform on a pilot basis for that period. A firm may have one pilot period only.

When a pilot period expires the subscription converts automatically into a paid subscription and the initial term begins. To stop that happening, tell us in writing before the pilot period expires that you want the agreement to end when it does.

Beta features are for internal evaluation only, and are not to be publicly discussed without our consent. During a pilot period, and for beta features at any time, the fees clause, our conformance warranty, and the intellectual property indemnity do not apply, and we make no commitments and accept no liability in respect of that use. The service levels do not apply either.

Governing law

The agreement, and any dispute arising from it, is governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. There are no third-party beneficiaries: a person who is not a party cannot enforce its terms.

Using this website

These terms apply to everyone who uses tallia.ai, whether or not they are a customer.

  • The content of this website is provided for general information about Tallia. It is not advice of any kind, and it is not an offer capable of acceptance.
  • We own the content, design, and marks on this website. You may read it, quote it with attribution, and share links to it. You may not copy it wholesale, scrape it at scale, or present it as your own.
  • Do not attempt to gain unauthorised access to the website or its underlying systems, interfere with its operation, or use it to distribute malicious code.
  • We link to third-party sites for convenience. We do not control them and are not responsible for their content.
  • We aim to keep the website accurate and available, but we do not guarantee either. We may change or withdraw any part of it without notice.
  • Data collected through this website is handled as described in our privacy policy and cookie policy.

These website terms, and any dispute arising from them, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Getting the full terms

The complete subscription terms and schedules are provided at contracting, and we will send them on request before that - email info@tallia.ai. Revax Technologies Limited is registered in England and Wales, company number 16559391, at 527-528 Salisbury House, 29 Finsbury Circus, London EC2M 5SQ, United Kingdom.